Human Relations: Interpersonal Job-Oriented Skills (12th Edition) – eBook

Description

Acclaimed national speaker and author, Andrew J. DuBrin, brings an impressive wealth of knowledge in Human Relations and Business Psychology to the forefront in the Twelfth Edition of this essential text. Human Relations: Interpersonal Job-Oriented Skills, 12th Edition is meticulously crafted to resonate with the dynamics of today’s fast-evolving workplace. This comprehensive guide adopts a dual approach that lays a solid foundation of fundamental concepts while emphasizing skill development and self-assessment, making it an invaluable resource for learners aiming to excel in interpersonal interactions.

### KEY TOPICS INCLUDE:

– **A Comprehensive Framework for Skill Development:** Dive into the essential components that form the backbone of effective interpersonal communication.
– **Understanding Individual Differences:** Explore the psychological aspects that influence team dynamics and personal interactions, and learn how to adapt accordingly.
– **Building Self-Esteem and Self-Confidence:** Empower yourself with techniques to enhance your self-image and assertiveness in a professional setting.
– **Interpersonal Communication in Various Contexts:** Gain insights into effective communication strategies tailored for the modern, digitally connected workplace.
– **Teamwork Skill Development:** Learn the intricacies of working collaboratively, enhancing group cohesion and performance.
– **Group Problem Solving and Decision Making:** Master collective approaches to tackling challenges and making informed decisions as a group.
– **Conflict Resolution Techniques:** Discover strategies to handle disputes constructively, fostering a respectful and productive work environment.
– **Cultivating Leadership Effectiveness:** Uncover the qualities of successful leaders and the skills needed to inspire and guide teams.
– **Cross-Cultural Relations and Diversity Appreciation:** Understand the significance of diversity in the workplace and how to build inclusive environments.
– **Motivation Techniques for Others:** Learn how to inspire your colleagues and employees, driving them toward success.
– **Facilitating Personal Growth in Others:** Become a catalyst for development among your peers through effective mentorship.
– **Navigating Workplace Politics Ethically:** Acquire positive political skills that can enhance your professional relationships without compromising ethics.
– **Enhancing Ethical Behavior and Practices:** Engage in strategies that promote integrity and accountability.
– **Stress Management and Boosting Productivity:** Equip yourself with techniques to manage stress effectively while enhancing personal efficiency.
– **Customer Satisfaction Skills:** Cultivate the ability to meet and exceed customer expectations, an essential skill in today’s service-oriented economy.
– **Job Search and Career Management Strategies:** Obtain critical insights and skills for effectively navigating your career path.

This textbook is perfectly suited for undergraduate courses in Human Relations, Human Relations in the Workplace, Career Development, Applied Psychology, and is also an ideal resource for classes centered on Interpersonal Skills Training.

**ISBNs:** 978-0133543261, 978-0133506822

### **IMPORTANT NOTE:**
This offering includes the eBook version of Human Relations: Interpersonal Job-Oriented Skills, 12th Edition in PDF format. Please be advised that no access codes are included.

Enhance your ability to communicate, collaborate, and succeed in today’s competitive job landscape with this indispensable guide on human relations. Grab your copy and start developing the interpersonal skills essential for both personal and professional growth!